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Zoom Phone

A modern cloud phone solution

Zoom Phone voice communication services teacher walking in university on phone

Zoom Phone is a feature-rich cloud phone system for research and education institutions of any size

Stay connected with high-definition audio across native apps for Windows, macOS, iOS and Android. Zoom Phone allows for seamless switching between talking on a desktop-based VoIP device to a mobile device when you need to be on the go.

Simple and intuitive

Zoom Phone is simple and intuitive, providing the same experience as AARNet’s Zoom video conferencing with a single unified app for video, voice, messaging, webinar and meeting functionality.

Zoom phone incoming call

Why Zoom Phone?

With intelligent automation, voicemail, call history, caller ID, call recording and robust security built-in, Zoom Phone provides all of the functions of a standard PBX system plus much more.

Key features and benefits

AARNet connected

Leverages the ultra-high-bandwidth and low-latency AARNet network whilst still being accessible from homes and workplaces globally.

A modern cloud phone system

Zoom Phone includes traditional PBX features that enable you to talk and interact in new ways to keep institutions moving.

HD audio

Secure high-definition audio provides exceptional quality to all interactions.

Stay connected anywhere

Seamlessly make and receive calls over WiFi, mobile data and mobile voice networks.

Simple and intuitive

Do more with a single unified app for video, voice, messaging, and meetings.

Compatible with multiple devices

Ensure reliable connection with native apps for Windows, macOS, iOS, and Android.

Features you expect

 
Zoom Phone voice communication services voicemails and call history headphones

Voicemails and call history

View your call history, listen to or read transcribed voicemails, and return calls directly from the Zoom app.

Zoom Phone voice communication services caller ID and dialing personas masked cat

Caller ID and dialing personas

Easily change the phone number or persona to represent the type of call you’re making.

Zoom Phone voice communication services call recording desktop microphone

Call recording

Quickly and efficiently preserve and review phone conversations with the on-demand call recording feature.

Intelligent automation and integrations

Intelligent Call Routing & Management

With intelligent personal and system call routing capabilities, calls are efficiently connected so you never miss a call.

Auto Attendant / IVR

Reduce administrative workload by creating automated attendants with an easy-to-use call routing wizard.

Out-of-the-box Integrations

Improve productivity with native integrations to Salesforce.com, Microsoft Office 365, and Google G-Suite.

Easily integrates with modern platforms

Modern desktop & mobile apps

Powerful apps for communication and interaction with contacts from any device, from anywhere, anytime.

Reliability with off-the-shelf hardware

Preserve the traditional desk phone experience with native support for standard SIP-based VoIP devices from 3rd-party vendors.

Carrier flexibility

PSTN connectivity and multiple trunking options allows you to either bring your own carrier contract or migrate your services to Zoom.

Secure communications

Secure voice calls across all supported devices with standards-based SIP over TLS 1.2 and Advanced Encryption Standard (AES) 256-bit GCM for calling.

Need more information?

For questions or more about how AARNet’s Zoom Phone service can help your institution, please contact us.

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Need reliable high-quality video communications?

Zoom video conferencing provides easy-to-use, high-definition virtual meetings from your desktop, mobile device or conference room.

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