Help & Support

If you need urgent and immediate assistance for:


Network outages or technical issues

Please call AARNet's Network Operations Centre (NOC) Help Desk

1300 APL NOC  (1300 275 662 )

Alternate number for international callers:  +61 2 6222 3555

24 hours 7 days a week

If not urgent, you can email the NOC Help Desk


Issues with CloudStor

Please visit the AARNet Knowledge Base or contact us via the Enquiry Form (select CloudStor from dropdown menu).


Issues with other Cloud Services and Applications 

For answers to frequently asked questions, please visit the AARNet Knowledge Base  


For all other enquiries

Please contact us via the Enquiry Form  or call the AARNet General Enquiries number:  +61 2 6222 3530

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