NOC Services

AARNet customers can outsource monitoring and reporting of internal networks to AARNet's Network Operations Centre

NOC Services are available to customers at competitive rates.


Our Network Operations Centre (NOC) has long been a core competency underpinning AARNet's high standards of network performance and availability, and we are pleased to also offer our NOC services to AARNet customers for monitoring campus IT infrastructure and applications. 

The AARNet NOC operates 24 hours a day, seven day a week (24x7). Our technical experts are based in AARNet offices in Sydney, Melbourne and Perth.

Several universities, including the Australian Catholic University and Southern Cross University (see Case Study below), have enlisted AARNet NOC Services to meet a wide range of IT needs, including monitoring databases and cloud applications, server and network infrastructure, among other activities.


What do NOC services include?

  • 24x7 event monitoring of a customer’s IT infrastructure and applications
  • Professionally managed response to events and escalation of incidents
  • Independent reporting of service levels and performance metrics.

Benefits

  • Cost savings compared to in-house 24x7 or on-call resources
  • Improved service availability and efficient fault isolation
  • Improved management visibility through independent reporting

Pricing

Please contact us for a quote.


Need more information?

Please contact us

Resources

Download and view the NOC Services flyer

AARNet NOC Services Flyer PDF (4 MB)

Case Studies

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