Services Catalogue

AARNet has released details of its production services as a service catalogue.  The catalogue is based on ITIL principles and will provide customers with more details about the services offered and the process to gain access to them.

The service items contained here are living documents that will change as services change, version controls are applied to maintain the documentation (version number, date)

Any questions related to these services should be directed to James Sankar at AARNet

Service Name	Service Owner	Version Number	Document Date
Voice-over-IP-On-Net-Service	Leon Li	2.0	February 2011
Audio-Conferencing-Service	Jason Bordujenko	3.0	July 2011
Video-Conference-Service	Jason Bordujenko	3.0	July 2011
Video-Conference-Streaming-Service	Jason Bordujenko	3.0	October 2011
Video-Conference-Recording-Service	Jason Bordujenko	3.0	October 2011
Video-Conferencing-Quality-Assurance-Scheme-Service	Jason Bordujenko	2.0	March 2011
Video-Conference-Event-Service	Jason Bordujenko	2.0	March 2011
AARNet-High-Definition-Video-Conferencing-Rooms	Jason Bordujenko	3.0	July 2011
Eduroam-Federated-Services	Neil Witheridge	2.0	June 2011

For AARNet staff only

Service Name	Service Owner	Version Number	Document Date
Eduroam-federated-service-for-AARNet-staff	Neil Witheridge	2.0	June 2011
Enterprise-Unified-Communications-Services-for-AARNet-staff	Leon Li	2.0	February 2011